WARRANTY
At Luna Roja Jewelry, every order is personally prepared and carefully inspected before it is shipped to ensure your jewelry arrives in excellent condition.
If you have any concerns about your order, please contact us within 14 days of delivery. We will carefully review your case and do our best to provide the best possible solution.
This warranty does not cover damage caused by:
- Normal wear and tear.
- Accidental damage, drops, or pulling.
- Exposure to perfumes, lotions, creams, or harsh chemicals.
- Contact with water, swimming pools, hot tubs, salt water, or chlorine.
Damage resulting from improper care or failure to follow our jewelry care recommendations.
Our commitment is to provide high-quality jewelry and exceptional customer service.